Policies and Ordering Info

Returns & Exchanges:

We want you to adore what you ordered. If something is not right, let us know.

To start your Return please download the Return/Exchange Form:
(Must include form with Return or Exchange)

Returns must be in its original, UNWORN or UNUSED condition, within 30 days of purchase. Please include the reason for the return. Shipping fees are non-refundable for returns. You MUST include the original invoice along with the returned merchandise in order for Prickly Pear to process your return quickly, and include the order number on your return label.

Please us a protective box. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.

Customers are responsible for the return shipping. pricklypearcasa.com recommends you to ship your package with insurance using a trackable shipping method.
Items with a price of $10 or less are Final Sale. All Accessories and Jewelry are Final Sale.

ALL SALES ARE FINAL ON INTERNATIONAL / USA ORDERS (Unless prior authorization through email is given by PRICKLY PEAR)

Refunds are processed within ten (10) business days after receipt of package.
Please feel free to contact Prickly Pear (layne@pricklypearcasa.com) if you have questions or are un happy with the shipping prices. All items are shipped Expedited, so prices are subject to change depending on end result weight.

Send all return/exchange merchandise to:

Prickly Pear Casa Decor & More
Box 2396
Claresholm, Alberta Canada
T0L 0T0

Please click below to print Return form.

✓ All packages must have a completed form included with their returned items.